Family Support & Case Management
Our Family Support & Case Management services help families build stability and self-sufficiency. We create practical service plans, coordinate resources, and provide direct support. Using a strengths-based, trauma-informed approach, we partner with families to reach goals and access needed services.
Helping Families Stabilize with Coordinated Support
Family Support & Case Management offers individualized help for families working toward stability. Our trained family support specialists collaborate with families to set goals, assess needs, and put plans into action. We focus on realistic steps, clear timelines, and regular check-ins.
We serve families facing multiple challenges that affect well-being—such as housing instability, financial hardship, substance use, mental health concerns, or involvement with child welfare. We build on family strengths while connecting them to benefits, programs, and community supports.
With this service, we provide:
- Individualized service planning and goal setting
- Resource identification and coordination
- Crisis response and short-term stabilization
- Benefits navigation and advocacy
- Housing assistance and homelessness prevention
- Employment and education support
- Health care navigation and coordination
- Progress monitoring with plan adjustments
Our Evidence-Informed Approach
Our team uses practices grounded in research and real-world experience to support the whole family across housing, employment, health, education, and social connections.
- Strengths-based assessment and planning
- Trauma-informed care principles
- Culturally responsive services
- Family-centered practice model
Why This Service Matters
Families often need help from multiple systems at once. Coordinated case management reduces barriers, improves access to services, and supports long-term stability for children and adults. Our specialists work alongside families to promote resilience and self-reliance.
Frequently Asked Questions
What is family support and case management?
It's individualized assistance that helps families set goals, access services, and track progress through coordinated planning, resource connections, and direct support.
Who is eligible for these services?
Families experiencing challenges that affect stability and safety—such as housing instability, financial hardship, substance use, mental health needs, or child welfare involvement. Specific eligibility depends on program and locality.
How long do families typically receive services?
Duration varies by needs and funding source. Many engagements last 6–24 months, with frequency adjusted as families progress toward their goals.
Service Overview
Families experiencing multiple challenges affecting stability and well-being
Home visits, community settings, and office-based meetings as needed
Flexible scheduling based on family needs; typically 2-4 contacts per month
Often supported by a mix of public funding (federal, state, local) and, in some areas, grants or contracts. Availability and eligibility vary by jurisdiction and program.
What Families Receive
- A personalized service plan
- Coordinated resource connections
- Crisis and short-term stabilization support
- Benefits navigation and advocacy
- Ongoing progress reviews and plan updates
Who This Is For
Families with children at risk; single-parent households; families experiencing homelessness or poverty; families with substance use or mental health challenges; and families connected to child welfare systems.
Request ServicesReady to Strengthen Your Family?
Contact us to learn more about Family Support & Case Management services and how our comprehensive approach can help your family achieve stability and success.