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Serving NYC agencies since 2015

(718) 540-8268
Knowledge Road

Program Development

Program development for nonprofits.

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Our Program Development services support nonprofits that are designing, improving, or scaling social service programs. We guide teams through needs assessment, evidence-informed design, implementation planning, and evaluation so programs are clear, feasible, and ready to deliver.

We work with organizations across social services, education, healthcare, workforce, and community development, from startups building a first program to agencies adapting proven interventions for new sites or populations.

Program design based on evidence and community input

Without a structured process based on evidence and community input, a program can miss the needs it was meant to address or be hard to sustain. We help teams set measurable goals from the start and plan what delivery will require.

Two colleagues planning a weekly schedule with sticky notes on a whiteboard

Program design, implementation planning, and evaluation

We help organizations plan and launch services that meet community needs and produce measurable results. Engagements typically run 3–9 months, depending on scope and complexity.

Community needs assessment and analysis
Surveys, focus groups, stakeholder interviews, and existing data are combined to identify local strengths, gaps, and the needs a program should address first.
Evidence-informed program design and development
We review the research on what has worked elsewhere, then adapt it to the local context, resources, and culture of the people being served.
Logic model and theory of change
One clear diagram connects resources and activities to the outcomes expected, so staff, board, and partners share the same account of how the program works.
Impact measurement and evaluation frameworks
An evaluation plan names the outcome indicators, how the data will be collected and analyzed, and how results feed back into improving the program.
Implementation planning and rollout support
Steps, responsibilities, and resource needs are laid out before launch, and we support the team as the program starts delivering services.
Scaling and replication strategies
For a model that is working, we document what makes it work and plan how to adapt it for new sites or populations without losing those core elements.

Who it’s for

  • Nonprofits launching new programs
  • Teams strengthening existing services
  • Organizations scaling successful models
  • Agencies adapting proven interventions

How an engagement works

Pick any part of the sentence to see the detail.

First, assess community needs. Then design from evidence. Next, plan implementation. Finally, measure and improve.

Surveys, focus groups, stakeholder interviews, and existing data identify strengths, gaps, and the priority needs a program should address.

Common questions

How do you conduct community needs assessments?

We use mixed methods (surveys, focus groups, stakeholder interviews, and analysis of existing data) to identify strengths, gaps, and priority needs. Findings inform program goals and build on local assets.

What role does evidence play in program development?

We review research and proven interventions, then adapt them to local context, resources, and culture. This increases the likelihood of success and supports credibility with funders and stakeholders.

How do you measure program impact and effectiveness?

We build practical evaluation plans: outcome indicators, data collection protocols, and analysis plans. Systems track near-term outputs and longer-term outcomes, providing feedback for improvement and clear reporting.

Still have a question? Call (718) 540-8268, or see the nonprofits & community overview.

If you see a need but have not yet designed the program

We see the need every day, but we have no data to put in front of a funder.
What your staff see every day is evidence, but it has to be documented before a funder can use it. A needs assessment combines surveys, focus groups, stakeholder interviews and existing public data into findings you can cite. We run that process and tie the findings directly to the program's goals.
Funders ask for outcomes and all we can report is how many people we served.
Head counts are outputs, and reporting outcomes usually starts with program design rather than more data. A logic model states what should change for participants and which few indicators would show it. We keep the evaluation plan small enough for your current staff to maintain.
I am afraid of launching something we cannot staff or sustain after the pilot money ends.
Settle that before launch. An implementation plan sets out staffing, space, supervision and timeline, so the board can see what delivery takes before it decides. Call with the idea and who it serves, and we can talk through whether it is ready to plan.
Have this ready when you call
  • The program idea and who it serves
  • Any data you already collect on participants or need
  • Budget and staffing you expect to have for it
  • Funders or contracts you have in mind, with deadlines
  • Similar programs you know of, locally or elsewhere

You can call without all of these. We will work out the rest with you.

Call (718) 540-8268Or pick a time for us to call you

Monday – Friday, 9:00 AM – 6:00 PM Eastern

More in Nonprofits & Community

Tell us about the program you are planning.

Contact us to discuss how our Program Development services can help your nonprofit design evidence-based programs that address community needs and produce measurable, sustainable results.

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